Submit a Passenger Complaint

Your feedback helps us improve Somali aviation standards. Please provide accurate details to help us investigate your case effectively.

Step 1: Personal Information

Progress: 25%

PersonalFlightDescriptionEvidence

Full Name (as per Passport)

Passport Number

Email Address

Phone Number

Step 2: Flight Details

Airline

Flight Number

Date of Incident

Step 3: Complaint Description

Provide details of the incident

Step 4: Upload Evidence

Drag and drop files here

Upload boarding pass, luggage tags, or photos (Max 10MB per file)

Or browse files

I hereby declare that the information provided is true and correct to the best of my knowledge. I understand that the SCAA will process my data in accordance with the aviation privacy policy.